Audit policies and procedures are needed to ensure that employees are meeting management objectives, legal and regulatory requirements, and addressing risks. Auditing is covered in the next chapter, so it is only going to be lightly addressed here. Management audits assure that resources are being properly utilized and monitored:

Anyone can successfully perform a telecom audit. If you are already familiar with your own services and willing to spend a couple hours a month reviewing your bills, you can trim your telecom costs by hundreds or thousands of dollars each month. In this chapter, I will explain a simple step-by-step method for performing a complete audit of all your telecom services. Many professional telecom consultants and bill auditors use this same approach.